An Easy Read summary of our Privacy Notice
OneLondon is a partnership of health and care organisations in London.
OneLondon’s aim is to join up health and care information to improve the health and care of people in London.
This booklet tells you:
- why we collect information
- how it is collected and stored
- your rights
London Data Service
All health and care organisations collect information about patients.
The London Data Service:
- collects the information
- links it together
- stores it, ready to be used
Doctors, nurses and other health and care staff use the information to give people effective care.
Your information
Here are some examples of the information that your GP, hospital or other care organisation collects:
- your name and age
- address and phone number
- visits to the GP or hospital
- illnesses, injuries and other health information
- test results and treatments
Why do we collect information?
- Doctors, nurses, carers and other staff need it to give you effective care.
- To plan new health services for London.
- To learn more about health, medicines and treatments. This is called research.
Who can see your information?
The London Data Service collects and organises information, ready for other systems to use.
Nobody can see this information directly, except a small team of people at North East London ICB.
This team runs the data service. They can see information when they are working on the system.
Legal bases
GDPR
The law says we must be very clear about why we are collecting information – our legal bases.
Our main legal bases are:
- The information is essential for giving people good care.
- It is in the public
How do we get your information?
Organisations collect information about you when you, for example:
- see your GP
- go to hospital
- get care at home
Doctors, nurses and other staff often read and write notes on a computer or tablet.
The London Data Service collects and organises these notes, so they can be used in the future.
Storing information
Your health and care information is stored on secure computers.
All the information is stored in the UK.
Use this link to find out how long we keep information for.
It is looked after by companies called Microsoft and Snowflake.
Sharing information
The information in the London Data Service is used by another system.
It is called the Analytics Platform.
Health and care staff use the Analytics Platform to get the information they need.
Health and care organisations pay to use the platform.
We never sell your information.
Your rights
You have the right to:
- say “no” to your information being used
- get information – like this Privacy Notice – about how it is stored and used
- get a copy of your information
- tell us to delete information, or only use it for certain things
- get any mistakes corrected
Opting out
You can tell us not to store information about you.
This is called opting out.
Contact us
Contact OneLondon if you have any questions about how we look after your information.
Phone:
0203 182 2900
Email:
Website:
Post:
NEL ICB, Unex Tower,
5 Station Street, London, E15 1DA
Information Commissioners Office – ICO
You can contact the ICO to complain about how your information has been used.
Phone: 0303 123 1113
Email: icocasework@ico.org.uk
Website: www.ico.org.uk
Post:
Information Commissioner’s Office Wycliffe House
Water Lane Wilmslow Cheshire, SK9 5AF