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Making Appointments

Every Monday to Friday we will have a triage doctor who will deal with all urgent appointments. If you feel that you are unable to wait for a routine appointment please call 020 3049 5470 and arrange for the triage doctor to call you back. The doctor will assess whether you need an appointment and agree whether to bring you in. Please call after 10.00am for a pre-bookable appointment.

Patients can now book appointments online. Patients must register for online access in person at the reception desk.

If you have already registered, book an appointment online by clicking here.

Cancel An Appointment

If for some unforeseen reason you cannot attend a booked appointment please phone us on 0203 049 5470 and cancel in advance of your appointment time. This will then allow us to offer the appointment to another patient who may need it.

Patients can now cancel appointments online. Patients must register for online access in person at the reception desk.

If you have already registered, cancel an appointment online by clicking here.

See A Nurse

All appointments can be booked in advance (we suggest you ring 1-2 weeks before you require the appointment).

See A Doctor

The surgery has appointments that can be booked up to one month in advance. If you require a pre-booked appointment we would appreciate it if you rang after 10.00am, as our phone lines are often busier early in the morning.

See The Phlebotomist (blood test)

We have an in-house phlebotomist, who will primarily serve our elderly or infirm patients. In the case where we are unable to provide this service to you due to long waiting times, alternatively services are conducted at Gracefield Gardens, tel 020 3049 4002. All blood tests must have been authorised by a doctor/nurse, who will provide you with a blood test form.

Late Policy

The practice has agreed that if you are more than 10 minutes late we cannot see you and you will have to rebook. This policy is intended to help doctors/nurses keep to time and reduce waiting times for all patients.


A chaperone is available if required. However, if you specifically wish to see a male or a female doctor, please specify this when you book your appointment.


If you require an interpreting service for your consultations with the doctor or nurse, we will gladly arrange this for you.

Your Neighbourhood Professionals
© Neighbourhood Direct Ltd 2017
St Andrew's Church Room, Guildersfield Road, London, SW16 5LS
Practice Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals
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